Quality Forum 2013

Steven Lewis is a health policy and research consultant based in Saskatoon, and Adjunct Professor of Health Policy at Simon Fraser University. Prior to resuming a full-time consulting practice he headed a health research granting agency and spent 7 years as CEO of the Health Services Utilization and Research Commis¬sion in Saskatchewan. He has served on various boards and committees, including the Governing Council of the Canadian Institutes of Health Research, the Saskatchewan Health Quality Council, the Health Council of Canada, and the editorial boards of several journals, including Open Medicine. He writes frequently on improving quality, equity, and performance in health care, and is the moderator of the M.A.S.H. blog – Meaningful Analogies in Sports and Health.

Organizational Energy: The Fuel of High Performance

March 8

8:30 – 9:30 am

Helen Bevan
Chief of Service Transformation
NHS Institute for Innovation & Improvement

Helen Bevan is Director of Service Transformation at the NHS Institute for Innovation and Improvement. This is a government body that supports the 1.3 million staff to the NHS to accelerate the delivery of world-class health and healthcare by encouraging innovation and developing capability at the frontline of patient care. Over the past 15 years Helen has led change initiatives at local and national level which have created improvements for millions of patients. Her current role is to keep NHS improvement knowledge fresh, relevant, impactful at the leading edge. She holds a first degree in social science, an MBA and a doctorate from Henley Management College. In 2001, she was made an OBE (officer of the Order of the British Empire) by Queen Elizabeth for service to healthcare. Helen is currently working with a group of senior leaders from ambitious, high performing hospitals in England to develop transformation strategies. She is also leading programmes to improve the quality, safety and efficiency of frontline patient care in hospital and community settings.

Transformational
Change in Oregon,
19% Fewer Dollars
than Last Year

March 8

3:30 – 4:30 pm

Dave Ford
Chief Executive Officer
CareOregon

As President and Chief Executive Officer of CareOregon, David Ford is a member of all six standing committees of the Board of Directors. David has occupied healthcare insurance leadership roles for more than 30 years. He is an ardent advocate in national and international arenas for creating world class health care, building learning organizations, and integrating vision and practice. A specialist in turnarounds, he has served as consultant and advisor for various venture capital firms, for-profit and non-profit health care entities, and as president and CEO of health care organizations.

Connecting Care and Outcomes through Local Interaction in Nursing Homes

March 9

8:00 – 9:00 am

Ruth Anderson
Virginia Stone Professor
Duke University School of Nursing

Dr. Anderson has extensive clinical experience in nursing homes. She began her career as a nursing assistant. After becoming a RN she worked as a staff nurse and nurse manager and after obtaining an MSN she worked as a clinical specialist in a skill nursing facility. Since obtaining a PhD in 1987, she has been studying how management practice in nursing homes relates to better resident outcomes and lower nursing staff turnover. In her prior work, she and her team developed a new intervention, CONNECT, for improving staff interactions and information exchange in long term care settings and is currently funded by NIH-National Institute of Nursing Research the VA to test the intervention for its impact on reducing resident falls in nursing homes. She is published in nursing and health care management journals. She received her BSN from Stockton State College (New Jersey), her MSN and MA in Social Gerontology from the University of Pennsylvania and her PhD in Nursing from The University of Texas at Austin. She is a Senior Fellow, Center for the Study of Aging and Human Development.

Let’s Get it Together!:
Exploring Variation in Clinical Practice

March 9

2:00 – 3:00 pm

Kishore Visvanathan
Head of Urology, Saskatoon Health Region and
Clinical Professor, College of Medicine at the University of Saskatchewan

Kishore Visvanathan graduated from the College of Medicine at the University of Saskatchewan, where he is now Clinical Professor of Surgery. He completed his urology residency at the University of Ottawa. Since 1992, he has practiced in the Saskatoon Health Region where he is head of the Division of Urology. He is a physician consultant with Saskatchewan’s Health Quality Council, and leads Saskatoon Urology Associates’ Clinical Practice Redesign initiative. Kishore is a faculty member of the Canadian Medical Association’s Physician Management Institute and teaches its course on Quality Improvement to clinicians and administrators across the country. Kishore’s interests are quality improvement and clinical practice redesign. He enthuses about these topics in his blog “Adventures in Improving Access”.