PRE-FORUM DEEP DIVE SESSION: Unleashing Compassion to Overcome Burnout

Tuesday, February 25
0830 – 1700

In-Province: $175 +GST | Out-of-Province: $250 +GST | Full-Time Student: $125 +GST

This highly interactive pre-Forum session will flip the script on the burnout conversation and explore how we can unleash compassion for ourselves and for each other to create more engaging, joyful and fulfilling workplaces. Join us as we dive deep to not only understand what individuals can do to improve their well-being, but also what system-level factors can be leveraged to establish a more compassionate culture as an antidote for burnout. You will leave this session feeling energized and equipped to put evidence into practice when it comes to building resiliency, reducing the likelihood of experiencing burnout and supporting recovery from burnout to return to wellness.

By the end of this pre-Forum session, participants will be able to:

  • Discuss how compassion can be leveraged to address burnout at both the individual and system level;
  • Utilize strategies to build resilience for burnout prevention and recovery; and
  • Consider opportunities to contribute to more engaging, joyful and fulfilling workplaces.

Keynote Speakers

Nathalie Martinek
Wellbeing Consultant in Health Care & Co-Founder | Safe Space Health

Nathalie’s interest in burnout and wellbeing of health professionals began with the humble fruitfly. Nathalie moved to Melbourne from Toronto, Canada just after she graduated with her doctorate in developmental biology to begin her career as a cancer researcher. During her 5 years as a researcher she became more interested in exploring the spectrum of human experience beyond the controlled environment of a laboratory.

A short stint shadowing oncologists exposed her to ethical and existential dilemmas that health professionals grapple with every single day and the impact that not having a safe space to talk about the impact of their work had on their personal wellbeing and professional satisfaction. This experience prompted personal and professional development in coaching, mentoring, group facilitation, mediation, healing and trauma-responsive practice to reveal what was missing and what’s desperately needed to prevent burnout, and heal our healers.

Nathalie is a speaker, listener, and facilitates training programs and workshops worldwide for diverse professional audiences to enhance their capacity for human connection and stable therapeutic partnerships.

Craig Deao
Managing Director | Studer Group

Since 2006, Craig Deao, MHA, has been an integral part of Studer Group as a senior leader for the organization’s speaking and conferences teams, and he now directs thought leadership across Huron’s broader healthcare practice. Craig is a highly regarded national speaker on leadership, engagement, quality and patient safety. He works with medical staffs and healthcare executives to create highly reliable organizations where employees want to work, physicians want to practice and patients want to receive care. He also co-led the organization’s journey to become a recipient of the Malcolm Baldridge National Quality Award in 2010. In 2016, Craig harnessed his field experience in healthcare to author the book, “The E Factor: How Engaged Patients, Clinicians, Leaders, and Employees Will Transform Healthcare.” In addition to his full-time work with Studer Group and Huron, he serves as faculty for the American College of Healthcare Executives (ACHE). Born and raised in New Orleans, Craig received two bachelor’s degrees from Louisiana State University. He received a master’s degree in healthcare administration from the University of Minnesota. Craig now lives in Pensacola, Florida, where he serves on the quality committee of his local health system. He is married to Julie and is the proud father of Sam and Jack.

Pre-Forum Session Overview

You can review the agenda for this pre-Forum deep dive session below:

0700 – 0830 Registration & Breakfast
0830 – 0845 Opening & Territorial Welcome
0845 – 1010
Bypassing Burnout by Building a Bridge Between Suffering & Compassion in Health Care

Nathalie Martinek, PhD
Wellbeing Consultant in Health Care
Co-Founder | Safe Space Health

1010 – 1030 Break
1030 – 1200
Breakout Workshops*:
  • Moral Distress & Resilience

Peter Newbery
Clinical Professor Emeritus, Department of Family Medicine | University of British Columbia

  • Safety-I, Safety-II & Burnout

Andrew Smaggus
Physician & PhD Student, Health Quality | Queen’s University

1200 – 1300 Lunch
1300 – 1430
Breakout Workshops*:
  • The Value & Potential of Critical Incident Stress Management for Staff Support

Bruce Cairnie
Client Partner, Critical Incident Stress Management & Resilience | Fraser Health

  • Dodging Burnout: Coaching for Resilience

Elizabeth Froese
Physician & Certified Organizational Coach | University of British Columbia

1430 – 1450 Break
1450 – 1530
Plenary Presentation

Craig Deao
Managing Director | Studer Group

1530 – 1645
Working Together to Action Compassion in BC

Christina Krause
Chief Executive Officer | BC Patient Safety & Quality Council

Lawrence Yang
Physician | Fraser Health

1645 – 1700 Wrap-Up & Call to Action
 * participants will choose one breakout workshop during each time slot