What can health care learn from a hospital president and CEO who previously spent 25 years in the luxury hotel industry? Quite a bit, it turns out.
Posts Categorized: Plenary Presentations
Vincent Lam can tell a story. He did, after all, win the Giller Prize (Canada’s top prize for fiction writing). In his plenary presentation at Quality Forum 2013, Vincent told three patients’ stories. In doing so, he illustrated why it’s important to tell the story of quality patient care. Watch his presentation on the Plenary Speakers page.
Todd Allen was the Forum’s third plenary speaker. His wealth of experience with Utah’s Intermountain Healthcare and gift for storytelling combined to create a presentation that was enlightening and sure to inspire improvement. Watch his presentation on the Plenary Speakers page.
Jim Easton was Quality Forum 2013’s fourth and final plenary speaker. He ended the Forum in an impactful way, describing how health care can be saved. [youtube]http://www.youtube.com/watch?v=2LjOr-0NNkE[/youtube]
Dr. Ruth Anderson is Virginia Stone Professor of Nursing and a Senior Fellow in the Duke University Center for Aging and Human Development. Ruth delivered the third plenary presentation at Quality Forum 2012. Watch her performance here.
Helen Bevan is director of service transformation at the NHS Institute for Innovation and Improvement. On March 8, 2012, Helen delivered the first plenary presentation at Quality Forum 2012. She spoke about organizational energy and how it drives high performance. Watch her performance here.
Dr. Kishore Visvanathan is head of urology for the Saskatoon Health Region and clinical professor, College of Medicine at the University of Saskatchewan. On March 8, 2012, Kishore delivered the fourth plenary presentation at Quality Forum 2012. Watch his performance here.