This year’s Quality Forum has something new and exciting on the table: field trips!
Two special off-site events will give participants a new perspective on quality through immersive, engaging experiences. These field trips take place during Forum breakout session times, and round-trip transportation is provided so that you don’t miss out on any Forum programming. A small additional fee will apply for field trip attendees, to cover the cost of transportation.
Space is very limited, so register quickly if one (or both!) of these catch your eye:
Shared Goals: Lessons in Team Building and Team Success from Vancouver Whitecaps
February 25 | 1430 – 1650 | $20
Soccer teams and health care teams are not as dissimilar as one might think. Both rely on plans – whether they be game plans or care plans – to guide diverse teams comprised of people who have different roles and who speak different languages towards a shared purpose. This excursion will visit the Vancouver Whitecaps FC training facility in Burnaby, where participants will learn from Carl Valentine, a club legend, ambassador and staff coach, about his experiences leading teams past and present. We’ll engage in team building exercises based upon the Whitecaps’ approach and reflect on how what we learn translates to our work improving quality of care.
Pawsitive Steps Toward Quality Care: Learning with the BC SPCA
February 26 | 0945 – 1215 | $20
How do you care for patients who cannot tell you their needs? How do you work as a team to deliver this care in a constantly-changing and hectic environment? You are invited to the BC Society for the Prevention of Cruelty to Animals (SPCA) to hear about how they tackle these two important questions every day.
Join the staff and volunteers at their morning huddle, where they discuss what the animals need and how they plan to meet those needs, followed by an overview of the standards for animal care that are being implemented across the 37 shelter sites. Reflect on what could be extrapolated from the standards, as well as how the organization is seeking to engage staff in the changes and promote quality and safety as an inherent part of everyone’s job – from volunteers and veterinarians to administrators and adopters. Finally, you’ll have a chance to perform an actual walk-through and put your learning into action!
This field trip has a hands-on component, so comfort around animals is a must for attendees!