Lead, Organizational Development and Learning, Provincial Divisions Office
Doctors of BC
Sue has been involved with health care for more than 15 years. Prior to working with the Divisions of Family Practice provincial office, she worked with the Vancouver Coastal Health Authority for five years, both as the Regional Manager for Management Development and Education as well as Patient and Public Engagement. She began her passion for community engagement in Toronto at an inner city Community Health Centre doing health promotion, community development and communications. She has an MA in Adult Education and a BA in Comparative Development. Sue has a keen flair for design and creativity, and intentionally brings this to her facilitation and engagement work.
Opening Plenary – Getting There Together – The Importance of Collaboration
Doctors of BC
Allan was appointed Chief Executive Officer of Doctors of BC in October 2011. He began his career as a lawyer at Russell & DuMoulin, and was a partner of the merged firm of Fasken Martineau DuMoulin. In 2003, he started working for the provincial government as Deputy Attorney General, and later became the Deputy Minister to Premier Gordon Campbell and Head of the BC Public Service. In addition to a commerce and economics degree from SFU, Allan holds a Bachelor of Law from UVIC and a Master of Laws from Cambridge University. Allan serves on a number of boards, including Covenant House Vancouver and the TELUS Vancouver Community Board.
Ministry of Health
Stephen Brown was appointed Deputy Minister, Ministry of Health on June 10, 2013.
Stephen Brown was Deputy Minister, Ministry of Children and Family Development, from March 2011to June 2013. Before being appointed as Deputy Minister, Stephen held the position of Chief Administrative Officer, Ministry of Health Services, since July 22, 2008. Stephen was responsible for the Health System Planning Division, Primary Health Care, Labour Relations, Legislation and Professional Regulation and Corporate Policy, Research and Library Services branches.
Prior to his appointment as Chief Administrative Officer, Stephen was the Assistant Deputy Minister, Medical Services Division (formerly Medical and Pharmaceutical Services Division), Ministry of Health Services, from April 15, 2002 to February 2, 2009. In his role, Stephen lead British Columbia’s physician negotiations for the Ministry and was responsible for the strategic portfolios of the Medical Services Plan, Primary Health Care and Physician Human Resource Management.
Effective September 2007, Stephen was appointed as a member of the Advisory Board for the Centre for Health Leadership and Research at Royal Roads University.
Stephen came to the Ministry of Health from the Government of Alberta’s Ministry of Children’s Services where he was the Executive Manager for that province’s Child Welfare Act Review. Previous to this role, he was Chief Executive Officer of the Ma-mowe Capital Region, Child and Family Service Authority. He has a PhD focusing on the management of strategic change in the public service and holds Masters Degrees in Business Administration and Organizational Psychology.
President and Chief Executive Officer, Vancouver Coastal Health
As President and Chief Executive Officer of Vancouver Coastal Health (VCH), Mary Ackenhusen leads the largest academic and tertiary health authority in British Columbia, serving a population of 1 million with a budget of $3 billion.
As a member of the VCH Senior Executive Team since 2007, Mary has distinguished her collaborative leadership style by fostering a patient‐centred approach to care, innovation and the redesign of services to enhance quality and efficiency. Mary’s passion is to transform the current public healthcare system that we cherish as Canadians in a manner that will ensure its future financial sustainability in the face of growing demand and finite government funding. An engineer by training, she intends to do this by supporting staff, physicians and partners in the introduction of new service models that will provide better care, at lower cost, while also exploring the use of technology, analytics and electronic health records to improve productivity.
Prior to joining VCH, Mary served on the Fraser Health Authority’s leadership team for almost a decade. She led Fraser Health’s facility planning and real estate, systems analysis and performance improvement, and new business development. In 1990, she became Director of Quality and Operations at INSEAD, an international business school based in Fontainebleau, France.
Mary is a graduate of the Harvard Business School’s Master of Business Administration program and the West Virginia University’s Industrial Engineering masters and undergraduate programs. In 2013 and 2014, she was named one of Canada’s Most Powerful Women by the Women’s Executive Network.
Patient Representative – Jillianne Code
Assistant Professor, Educational Psychology & Technology, University of Victoria
Dr. Jillianne Code is an Assistant Professor of educational psychology and technology at the University of Victoria. Jillianne’s research intersects the disciplines of educational psychology, technology, and measurement. Most importantly, Jillianne is a survivor. She completed her PhD at SFU and Post-Doctorate at Harvard while in heart failure. Her experiences include being fitted with an artificial heart pump (LVAD), shocks from her implantable defibrillator (ICD), and a stroke that rendered her almost speechless. Jillianne is the recent recipient of a heart transplant and has taken the role as an advocate to improve all aspects of patient and family care.
Key Note – Building Leadership Capacity for Quality Improvement
Kaiser Professor of Organizational Behaviour;
Professor, Marketing and Behavioural Science Division
Sauder School of Business
Daniel Skarlicki is the Edgar Kaiser Chair of Organizational Behavior at the Sauder School of Business. He received his PhD at the University of Toronto. He is a professor in Sauder’s Executive MBA in Health Care program as well as in the Master of Health Administration (MHA) at the School of Population and Public Health in the Faculty of Medicine. He is an academic director of the Physician Leadership Program delivered by the Sauder School of Business in collaboration with BC Health Authorities, Faculty of Medicine, and the BC Patient Safety and Quality Council. He has taught in the Tulane University School of Public Health and Tropical Medicine, and in executive programs across North and South America, Europe and Asia. He is a visiting professor at ISEG and HEC in Paris. His clients include (formerly) Fraser Valley Health Authority, Glaxo, Cathay Pacific, Earls’ Restaurants, Government of Canada, and YMCA. He publishes in top psychology and management journals, and has won numerous teaching and international research awards.
Director Learning Design
Beedie School of Business
Kate Dilworth, BSN R.N. MBA, brings 30 years of experience in healthcare practice, learning design and consulting. Kate has designed and taught in customized programs for clients from diverse sectors, government, First Nation communities and professional service firms with a focus on specialized health programs to support large-scale change and innovative approaches to governance and healthcare delivery in primary care, community, acute and tertiary settings. She is the Academic Director of the GPSC Leadership and Management Development Program supporting Divisions of Family Practice and primary care in BC. Her international work with LMIC’s includes capacity building with WHO and inter-ministerial officials in the areas of change leadership, health impact assessment and governance. In her consulting practice Kate works with inter-professional teams in the development of patient/family centered care. Clients include Mental Health Commission of Canada, Industry Council Aboriginal Business, PHSA and F.O.R.C.E Society for Kids Mental Health. Kate has extensive governance experience, is a former director St James Community Service/Bloom Group and Positive Women’s Network and is an Advisory Committee Member, Institute of Families for Child and Youth Mental Health and 10-year jury member, BC Innovation Council- New-Ventures Competition.
Graduates of SFU
Dr. Ramneed (“Rummy”) Dosanjh
Ramneek (Rummy) Dosanjh is a Canadian born U.S.trained board certified family physician who is entering her third year serving on the White Rock South Surrey Divisions of Family practice board. There she has held the position of secretary, is chair of continuing medical education and the physician lead for the Child Youth Mental Health Substance Use collaborative. She mentors medical students as a UBC clinical instructor and coordinates the UBC 4th year family practice electives for White Rock South Surrey. She also serves as a vice-delegate to the Society of General Practitioners. She had a full care family practice but is currently working as a hospitalist.
She has previously served on Fraser Health’s search and selection committee and as a clinical examiner for the Medical Council of Canada.
Her passion is primary care, health advocacy and leadership. She is a wife and mother to three young children. She is committed to leaving the world a bit better than she found it.
Dr. David May
Family Physician & Anesthetist;
Powell River Division of Family Practice
David Lives in Powell River where he works as a GP and Anesthetist. He has a special interest in chronic pain and palliative care. He has served on the Mental Health Review Board and is currently a board member of the Powell River Division of Family Practice. He has worked with PSP, both as a GP “champion”, and as a committee member and presenter for the chronic pain module. He has recently completed the GPSC physician leadership program He is married with three kids and all his family members are experts at keeping his ego in check!
Graduates of UBC
Dr. Jugpal Arneja
Pediatric Plastic Surgeon
British Columbia Children’s Hospital
Jugpal Arneja is a full-time Pediatric Plastic Surgeon at British Columbia Children’s Hospital (BCCH) and holds an academic position as an Associate Professor (clinical) in the department of Surgery at the University of British Columbia (UBC). He holds an administrative position as the Associate Chief, Operations for the Department of Surgery at BCCH.
Medical School and Residency were at the University of Manitoba and a Fellowship at the Children’s Hospital of Wisconsin. He took his first job at the Children’s Hospital of Michigan in 2005 and joined the team at BC Children’s in 2009. Being a glutton for punishment, he completed a Masters in Business Administration (MBA) with a healthcare focus, at UBC’s Sauder School of Business in 2011.
From a research perspective, he has endeavored to collaboratively study and publish on a variety of clinical, educational, as well as health economic and operations problems.
Dr. Gary Redekop
Head of the UBC Department of Surgery & Head of the VCHA Regional Department of Surgery
Dr. Redekop is a neurosurgeon with subspecialty focus on cerebrovascular surgery. He has worked in close collaboration with VGH colleagues in anesthesia, radiology, and neurology, to develop a multidisciplinary service integrating microvascular and endovascular approaches to cerebrovascular disease. He is the Head of the UBC Department of Surgery as well as Head of the VCHA Regional Department of Surgery. He is committed to improving surgical quality through collaborative leadership that supports teamwork and effective communication.
Closing Plenary – The Difference Today has Made
Executive Director of Integrated Primary and Community Care, Health Services Policy and Quality Assurance Division
Ministry of Health
A social work graduate from the University of Victoria, Mark Armitage is the Executive Director of Integrated Primary and Community Care in the Health Services Policy and Quality Assurance Division, Ministry of Health. Mark’s main areas of focus are collaboration with provincial health authorities related to physician care and services, the transformational work within primary care, mental health and substance use programs, the stewardship of provincial policy on home and community care, and the implementation of recommendations from the ombudsperson’s report on seniors. Prior to his current role, Mark spent a decade as a Probation Officer with the Community Corrections Branch of the Ministry of Attorney General, during which time he was awarded a Solicitor General’s Corrections Exemplary Service Medal. Subsequently, he spent 15 years with the Ministry of Children and Family Development in various management and executive roles, and as acting Assistant Deputy Minister for regional operations on Vancouver Island and in the Interior. Mark is pursuing a master’s degree in public administration. He enjoys spending time with his three adult sons and his German wire-haired pointer, playing the guitar and mandolin, and exercising.
Dr Shelley Ross
Doctors of BC
Dr Shelley Ross graduated from the University of Alberta with her medical degree and did her family practice residency through UBC. Shelley is a Fellow of the College of Family Physicians of Canada. She was in full-service family practice with a large obstetrics component throughout her career until closing her 36-year practice in 2012 to become President of the Doctors of BC. Since 2013, Shelley has been Co-chair of the GPSC. She also co-chairs the Practice Support Program Steering Committee and is a member of the Shared Care Committee. She currently sits on the board of the Canadian Medical Association (CMA) as a representative from BC, is the Secretary General to the Medical Women’s International Association (MWIA), and chairs the CMA Governance Committee. Shelley has been President of the Federation of Medical Women of Canada and the Medical Women’s International Association. Shelley does locums in full-service family practice and continues to practice obstetrics through maternity clinics and hospitals throughout the Fraser Health Authority.
Marilyn began her professional career after completing a Bachelor of Science in Nursing degree at Western University in London, Ontario. She completed an MBA at the University of Victoria and is a Certified Health Executive with the Canadian College of Health Leaders.
Marilyn advanced her career through progressively more senior positions in Ontario, Alberta, and British Columbia. As Executive Director with Island Health she led programs in surgery, critical care, heart health, neurosciences, and rehabilitation services in strategy, planning and service delivery with the goal of improving care for patients and their families.
Over the past year Marilyn has been on secondment to the BC Ministry of Health where she is leading the priority area of improving timely access to surgical services. She serves as Co-Chair of the Provincial Surgical Executive Committee, and the Shared Care Committee.
Giving back through mentorship and lifelong learning are important to Marilyn as demonstrated by being a mentor to students in the Peter B. Gustavson School of Business, and to emerging leaders through the Canadian College of Health Leaders.
Marilyn finds balance in her life by enjoying time with her husband and three sons, and through running, cycling, reading, and cooking.
Dr. Gordon Hoag
Medical Director, Department of Laboratory Medicine, Pathology and Medical Genetics
Dr Gordon Hoag received his BSc (Hon) and MSc from the University of Saskatchewan (U of S) and his PhD from the University of Guelph and practiced briefly as a clinical chemist. He then obtained his MD from U of S. After completing his fellowship in General Pathology, he practiced as a clinical pathologist with Island Medical Laboratories in Victoria BC and with the MDS / Metro Victoria. He was a founding member of the Victoria Lipid Clinic which was established in 1989 and he continues to practice in this medical setting. At the American Hospital in Dubai, he established the hospital to American standards. Due to his experience with the Diagnostic Accreditation Program (DAP) in BC, the hospital achieved College of American Pathologist Accreditation. The American Hospital was the first Middle East institution to receive CAP Laboratory Accreditation as a private hospital and the first ever to receive JCIA Accreditation as a hospital. His most recent role is as the Medical Director, Laboratory Medicine, Pathology and Medical Genetics at Island Health.
Dr Hoag has served as an executive member in professional associations in Canada, provincially as president of the BCALP, and nationally as president of CAP. He is presently co-chair of the Shared Care Committee Collaborative of the Doctors of BC and the Ministry of Health. He has been appointed to regional, national, and international advisory boards of pharmaceutical and medical device corporations. He has also served as a member on both regional and international advisory boards of laboratory instrument companies.
Dr Hoag’s major medical interests are lipid disorders, protein chemistry and more recently, the role of laboratory medicine chronic disease management. He has participated in over 15 clinical trials as principal investigator and collaborated with industry in evaluating new tests and their impact on clinical care. He has published over 40 articles in peer reviewed journals and presented over 70 abstracts at national and international meetings. In two cases, he received recognition at international meetings for the best poster. He is known as an innovator of medical practice models and contributor to a patient-centered focus to health care.
Dr. Shahnawaz (Sean) Virani
Cardiologist, MD, MSc, MPH, FRCPC
Dr. Virani is a key opinion leader for heart failure in Canada. He is founding Director of the Heart Failure Program at Vancouver General Hospital, Regional Director of Heart Failure Services for Vancouver Coastal Health/Providence Health Care, Heart Failure Physician Lead at Cardiac Services BC and Clinical Associate Professor of Medicine at the University of British Columbia.
He completed his internal medicine and cardiology training at UBC before embarking on a sub-specialization in heart failure and cardiac transplantation at Stanford University. He also has a Master’s degree in Public Health from Columbia University with a focus on healthcare management. His professional interests include public policy related to health care delivery with specific reference to healthcare systems redesign and quality in the Canadian context.
Dr. Virani has authored a number of papers on chronic and acute decompensated heart failure and is a principal investigator on numerous research trials. He holds peer reviewed grant funding as a principal or co-investigator in excess of $1 million. He serves on the Provincial Advisory Committee for Cardiac Health, the executive of the Canadian Heart Failure Society, the Canadian Heart Failure Guidelines Committee and Co-Chairs British Columbia’s Specialist Services Committee.
Executive Director, Acute and Provincial Services
Patient Partner on eHealth Committee;
Facilitator for Self-Management Workshops through U-Vic Center on Ageing;
Patient Partner on Shared Care Committee with the Doctors of BC and the JCC Committee.
Iris Kisch is an avid Patient Advocate who has been involved with Patient Voices Network and with U-Vic Center on Ageing, Self-Management Workshops for about five years. Iris also mentors on-line chronic disease self-management workshops, sits on the Shared Care Committee and the Joint Care Committee with the Doctors of BC, as well as with the ePatient/eHealth Committee with Dr. Kendall Ho.