Mita Rychkun

LPN, Ridge Meadows Hospital
Fraser Health

Mita Rychkun is a Licensed Practical Nurse with Fraser Health on an acute medicine ward at Ridge Meadows Hospital (RMH) in Maple Ridge. She is a frontline lead in Releasing Time to Care (RT2C), a program that was developed in the UK to give nurses and point-of-care staff ideas and possible solutions for time-wasting issues on the ward, in turn giving them more time to care for their patients. It is driven from the ward up so nurses fix the time-wasters that affect them every day.

Mita is a part of a team at RMH working with the University of Toronto on the Measurement and Monitoring of Safety, a study that uses the Vincent Framework to change the way we look at safety. Using five distinct principles, it aims to have us focus less on what we have done to keep people safe in the past and more on how to keep people safe in the future.

Mita has a passion for patient-centred care and helping the people she works with empower themselves to challenge the status quo and make their workplaces better for patients and staff alike.

Doug Eby

VP of Medical Services
Southcentral Foundation (Alaska) 

Doug Eby is a physician executive who has done extensive work with the Institute for Healthcare Improvement (IHI) and other organizations around the Triple Aim, Accountable Care Organizations (ACOs), Patient Centered Medical Homes, whole system transformation, workforce, cultural competency, health disparities, and other topics. His speaking and consulting includes work across the US, Canada, and portions of Europe and the South Pacific.

He has spent the past 20 years employed as the Vice President of Medical Services for Southcentral Foundation, an Alaska Native customer-owned health care system, which includes a 150-bed hospital and the only statewide system in Alaska. He has worked in support of Alaska Native leadership as they created a very innovative integrated system of care that has reduced by over 35% per capita use of emergency department and inpatient services while significantly improving health outcomes. This innovative system is being looked to as a different way of structuring health care systems.

Doug is a highly decorated and intellectually awarded physician executive and graduate Vanguard member of the American College of Physician Executives. He received his medical degree from the University of Cincinnati in Cincinnati, Ohio, and his master’s degree in Public Health from the University of Hawaii.

Doug was the recipient of the Alaska Meritorious Health Services Award, the Indian Health Service Physician Leader of the Year award, and the Physician Executive of the Year award from the US Department of Health and Human Services.

Among his many years of service, Doug also served nine years on the board of directors of the Rasmuson Foundation and 20 years on the faculty of the IHI.


Susan Brown

VP & Chief Operating Officer, Hospitals and Communities
Interior Health

Susan Brown joined Interior Health in September 2011 as the Vice President of Tertiary Services. In July 2012, she moved into an expanded role as VP of Acute Services, overseeing all tertiary and acute hospitals throughout Interior Health (IH), as well as: renal, cardiac, and tertiary mental health programs; the Professional Practice Office; and operational aspects of the Southern Medical Program (SMP).

In 2015, Susan assumed the role of VP & Chief Operating Officer, Hospitals and Communities. In this role, she brings leadership to acute, home and community services, as well as allied health and patient transport, with the goal of enhancing integration, accountability and transparency for operations across these service delivery streams.

Prior to joining IH, Susan worked with Fraser Health as the Executive Director, Medicine Program for Fraser Health’s 12 hospitals. In addition, she oversaw health care operations within the Peace Arch Hospital and White Rock Community. Her career in health care operations has spanned 32 years in both Canada and the United Kingdom.

Susan is a Certified Health Executive and holds a Master of Health Studies and a Bachelor of Science in Nursing.

Tim Omer

Citizen Health Hacker and Type 1 Diabetic Rebel

Tim Omer worked in the IT industry specializing in the implementation of business systems and processes that empower staff with the right technology. As a type 1 diabetic for over 22 years, Tim has been passionate about using his diabetes technology and data to help him manage his condition. Working with the #WeAreNotWaiting movement of citizen “Health Hackers,” who are producing freely accessible open source solutions and hacking existing medical devices to free their data and help automate the management of their condition, he is also producing a mobile phone-based Artificial Pancreas System and prompting discussions about this patient-led movement at talks and conferences.