Chief Medical Information Officer
St. Joseph’s Healthcare Hamilton
Associate Professor, Department of Medicine
Faculty and Clinical Improvement Advisor
Canadian Foundation for Healthcare Improvement
Chris Hayes is a 2013-14 Canadian Harkness/Institute for Healthcare Improvement (IHI) Fellow in Health Care Policy and Practice, during which time he spent a year at IHI researching strategies to improve the success and sustainability of quality improvement initiatives. Formerly, Chris was the Medical Director of Quality and Performance at St. Michael’s Hospital in Toronto, from 2006 to 2016. From 2008 to 2015 Chris was the Medical Officer for the Canadian Patient Safety Institute, where he chaired the Canadian Safe Surgery Saves Lives program. He is a recognized leader in patient safety and quality improvement, working with regional, national and international organizations, and has received multiple distinctions and awards.
Director, Learning & Strategic Initiatives
BC Patient Safety & Quality Council
Andrew joined BCPSQC in July 2009. Prior to joining the Council, Andrew spent several years working in the biotechnology industry, with the BC Cancer Research Centre and with the BC Ministry of Health Services.
Andrew’s passion for patient safety and quality improvement, accompanied by his proven project management abilities, assists the Council in achieving its mandate of fostering quality improvement across the continuum of care. He successfully leads complex initiatives and works to develop collaborative partnerships with health system stakeholders in order to equip people at all levels of the system with the knowledge and skills needed for sustained change. He is particularly interested in the ongoing development of learning opportunities for quality improvement, mechanisms of innovation, the use of data for improvement, and public accountability of the health care system. Andrew leads the Council’s measurement activities, strategic initiatives and learning programs such as the Quality Academy, Quality Forum and Quality Café.
Andrew holds a Master of Health Administration from the University of British Columbia and a Bachelor of Science degree in Microbiology from the University of Victoria.