My name is Chad Dickie and I’m a Patient Voices Member from Victoria. I’ve been a PVN partner since June 2017. This was my first Quality Forum and it was a wonderful experience.
The first day was the pre-Forum JCC (Joint Collaborative Committees) Champions of Change. I was most impressed by the RainCity Housing and Vancouver Coastal Health Peer Navigator initiative. I was able to hear more about this project Friday when the presented as part of the morning peer-powered improvement breakout session, “The Other Side of the Desk – Integrating Peer Services on DTES Health Care Teams.”
Thursday started early with the breakfast Patient Partner Welcome & Event Orientation which provided valuable context and ideas on how to maximize the experience.
Squamish First Nation Chief Ian Campbell opened the Forum with a welcoming song. I felt honoured and respected as a Déné First Nation visitor to their territory.
The Forum kicked off with plenary presentation by Tim Omer, Citizen Health Hacker & Type 1 Diabetic Rebel, on “Health Hackers”. His talk was illuminating and thought-provoking; however, it raised some ethical issues for me because I’m quite conventional. But he did make some great points about personal empowerment in the digital age, remote monitoring and wearable technology.
My first session was “Stigma: Confronting an Invisible Barrier to Service,” presented by Penny Jones, Northern Health, Marika Sandrelli, Fraser Health, and Mary van Osch, Fraser Health.
Then People-Powered Digital Health offered hands-on experience to build basic monitoring Bluetooth circuit, presented by Tim Omer. I enjoyed using my hands and it was an enjoyable session.
I really enjoyed the Quality Debate, which pitted Susan Brown, VP & Chief Operating Officer Interior Health and Tim Omer “the Health Hacker” (shown in photo) against Mita Rychkun, Fraser Health and Doug Eby, VP Medical Services Southcentral Foundation (Alaska) was lively, funny while being educational. It was a lot of fun.
The absolute highlight for the entire conference was the “Whose (Central) Line Is It Anyway?” field trip Thursday afternoon to Vancouver TheatreSports at Granville Island. Bill Pozzobon, Co-Artistic Associate, Mainstage Ensemble Cast Member and Angela Galanopolous, Mainstage Artist & Instructor provided a highly-interactive workshop will focus on the Improv Mindset as a powerful leadership skill. Tools they provided I still practice today for public speaking and voice clarity. The workshop was a great energizer and provided opportunity to leave the hotel on a bus with other attendees and interact with them in a different way – lots of fun!
Next morning, I attended the Activating Patients to Improve Care presentation of RainCity Housing and Vancouver Coastal Health. The information shared was relevant to our population base at AIDS Vancouver Island. RainCity is doing work worth emulating.
There were conflicting sessions and workshops I wanted to attend, however I made choices based on what I felt is most applicable to the communities I serve. I feel responsible to attend breakouts sessions I need to rather than want to; I would probably have selected differently if I didn’t feel responsible to further my capacity on issues relevant to others.
I was most surprised by the diverse attendance: primary care providers, policy- and decision-makers, leaders in e-health and academia. Over 1000 attendees and my lived experience as a patient and caregiver was just as valued as other experts. It was an empowering and humbling feeling in equal measure; I felt heard and my patient and caregiver experience respected.
Master of Ceremonies Steven Lewis was enjoyable, and I like his jokes though some were groaners! His rapport and professionalism wove the presentations and personalities together well..
My recommendations for attending the Quality Forum?
- Pace yourself and drink plenty of water.
- Save room for food because the Hyatt catering is delicious.
- Look for the Red Vests if you have any questions or concerns. They are most helpful, pleasant and knowledgeable.
About the blog author:
Chad Dickie is a Patient Voices Network patient partner from Vancouver Island, and the Board Chair of AIDS Vancouver Island. He is still learning to use Twitter, but you can check some of his #QF18 tweets at @chaD4quality.