Program Matrix

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Wednesday, February 27th

07:00 - 08:15 Registration & Breakfast
08:15 - 09:00 Territorial Welcome, Blessing & Opening
09:00 - 09:40 Plenary Presentation: Jeffrey Braithwaite
09:40 - 10:00 Transition
10:00 - 11:00
W1
 

6 Steps to Take Your Improvement Project to Infinity… & Beyond!

W2
 

Be Like Mike: Compassionate Leadership in Action

A1
 

Substance Use, Addiction & Harm Reduction: Incorporating Trauma- & Violence-Informed Care into Indigenous Perspectives on Harm Reduction

A2
 

A Tale of Two Case Studies: Addressing the Social Determinants of Health

A3
 

Share Your Quality Improvement Work with the World: A Roadmap to Publishing

A4
 

Imagine All the People: Engaging Youth & Community for Better Care

A5
 

The Right Stuff

A6
 

Extreme Makeover: Patient Partner Edition

BEQLS
 

Board and Executive Quality Learning Series

FT1
 

Going Beyond the Call: Behind the Scenes at BC Emergency Health Services’ Vancouver Dispatch Centre

11:00 - 11:30 Break
11:30 - 12:30
W1
 

Continued

W2
 

Continued

B1
 

Integrating Cultural & Clinical Care: The Nuu-chah-nulth Quu’asa Project

B2
 

What Happens When You Have a Doctor, a Patient, a Nurse and an Administrator in a Clinic…

B3
 

What’s the Problem? Proper Diagnosis Before Quality Improvement Treatment to Target the Right Issue with the Right Tools

B4
 

Cutting Issues

B5
 

Supporting Care Providers to Thrive in Difficult Times

B6
 

Mock, Yeah: Designing Health Care Environments

BEQLS
 

Continued

FT1
 

Continued

12:30 - 13:30 Lunch
13:30 - 14:15 Quips, Quandaries And Comebacks: A Quality Debate
14:15 - 14:30 Transition
14:30 - 15:30
W3
 

Lifelong Learning: Tools for Implementing Indigenous Cultural Safety in Your Work

W4
 

Integrating Sustainability Every Step of the Way

C1
 

Moving from Assessment to Action in Psychological Health & Safety

C2
 

Happy Homes, Healthy People

C3
 

Every Life Matters… Even Yours

C4
 

The Patient Voice on What Matters

C5
 

Making Evaluations Matter

C6
 

A New Path: Personalizing the Journey

R1
 

Body, Breath & Joy

FT2
 

Walk Through the Doors to a New Era of Mental Health Care: The Joseph & Rosalie Segal & Family Health Centre

15:30 - 16:00 Break
16:00 - 17:00
W3
 

Continued

W4
 

Continued

D1
 

Falling Through the Cracks: Greg’s Story

D2
 

Climate Change: A Public Health Crisis & Patient Safety Issue

D3
 

Workplace Traumatic Exposure: Protecting Our Protectors

D4
 

Dispensing Knowledge

D5
 

Virtually There

D6
 

Come Together: Team-Based Primary Care

R2
 

Speed Networking

FT2
 

Continued

17:00 - 18:30 Storyboard Reception



Thursday, February 28th

07:00 - 08:15 Breakfast & Change Ambassador Breakfast Meeting
08:15 - 08:45 Opening
08:45 - 09:25 Plenary Presentation: Rhona Flin
09:25 - 09:45 Transition
09:45 - 10:45
W5
 

Understanding Organizational Energy & Culture: The Fuel of High Performance & Engagement

W6
 

Patient Activation: The What, The Why & The How!

E1
 

Dyad Leadership in Health Care: When One Plus One is Greater Than Two

E2
 

Linking Ideas to Action with Driver Diagrams

E3
 

Changing the Practice of Health Care Through Precision Medicine

E4
 

Advancing the Voice of Indigenous Peoples

E5
 

Ready, Set, Go: Building Capability for Improvement

E6
 

Compassion at the End of Life

R3
 

Experiencing a Piece of Indigenous Culture

FT3
 

Co-Designing with Communities: A Visit with the Health Design Lab

10:45 - 11:15 Break
11:15 - 12:15
W5
 

Continued

W6
 

Continued

F1
 

One Isn’t the Loneliest Number: The Story of a Single Performance Indicator That Improved Teamwork & Safety

F2
 

Beyond the Buzzword: Taking PDSA from Acronym to Action

F3
 

Can Technology Really Empower Patients?

F4
 

Germ Warfare

F5
 

Mind-Altering: Changing Provider Mindsets Toward Substance Use Disorder

F6
 

Engage, Enable, Empower: Strengthening Care for Seniors

R4
 

Take a Mindful Stretch Break for Your Life

FT3
 

Continued

12:15 - 13:30 Lunch
13:30 - 14:30
G1
 

A Courageous & Collaborative Response to BC Wildfires

G2
 

A Budding Industry: Exploring the Normalization of Cannabis Use in Health Care

G3
 

No Press Pass Needed: Building Quality into First Nations Partnerships to Do Our Best Work Together, for a Better Future

G4
 

Shifting Culture: Tapping into Appreciative Approaches to Change

G5
 

Improving Systems Through Creative Destruction: Using TRIZ to Stop Counterproductive Behaviour

G6
 

Making the Link: Emergency & Community Working Together for Better Care

G7
 

The Sky's the Limit with the Right "Data Plan"

G8
 

Spreading the Safety Net


 


 

14:30 - 14:45 Transition
14:45 - 15:25 Plenary Presentation: Chris Pointon
15:25 - 15:30 Closing