Thursday, March 2 from 0820-1200
Please join us to explore what Patient- and Family-Centered Care (PFCC) means for health delivery organizations and how it can be supported at a governance and leadership level.
What does authentic PFCC look like and what impacts might it have on the system? How will we know whether or not we have achieved it? This discussion-based workshop for Board and senior executive team members will consider how this critical design can be effectively incorporated at an organizational level. Participants will have the opportunity to engage in dialogue and share learning about how we can turn PFCC into action to improve the quality of care and health outcomes in British Columbia.
Board Member, Vancouver Coastal Health
Council Member, BC Patient Safety & Quality Council
Volunteer, Patient Voices Network
Lung Transplant Survivor and Author